📈 Bank of Ceylon Launches AI-Powered Instant Loan Facility

• Overall Service: Bank of Ceylon (BOC) has introduced the BOC Flex Instant Loan facility, allowing preapproved customers to obtain unsecured loans via the BOC Flex mobile app without visiting a branch or submitting paper documentation. • Core Features: • AI Credit Assessment: Automated evaluation identifies eligible users for instant loan approvals. • Direct Disbursement: Approved funds are credited directly to the customer's account upon consent. • End-to-End Management: Features integrated loan tracking and direct in-app repayments. • Sector & Digital Transformation: • Reinforces digital innovation in Sri Lanka’s banking & financial services sector by improving credit accessibility and financial inclusion. • Follows international recognition for BOC Flex at the 2026 Digital CX Awards in Singapore. • Supports BOC's domestic network of over 2,500 touchpoints alongside its international operations.