BOC Flex Secures Triple Win at Digital CX Awards 2026 📈

Bank of Ceylon (BOC) has achieved a significant international milestone, becoming the only Sri Lankan bank recognized at the Digital CX Awards 2026 in Singapore. This achievement highlights the country's growing competitiveness in digital banking and financial technology. • Key Awards Won: Best Customer Experience via Mobile and Internet Banking – Sri Lanka. Best Digital Bank for Customer Experience – Sri Lanka. Outstanding Digital CX in Banking App/Platform – Sri Lanka. • Platform Performance: BOC Flex now serves over 1.6 million active users. Facilitated over Rs. 1 Trillion in transaction volume within a 12-month period. Currently ranked as the #1 banking app across the App Store, Google Play, and Huawei AppGallery in Sri Lanka. • Economic Impact: The platform is a primary driver for Sri Lanka’s cashless economy roadmap. Focuses on enhancing financial inclusion and supporting the SME sector through accessible digital infrastructure. The "all-in-one" app strategy extends services beyond traditional BOC customers to the broader Sri Lankan population.