📈 ComBank & NCG Express Partner for Cashless Public Transport

Commercial Bank of Ceylon has partnered with NCG Express to launch a fully digital bus ticketing system, marking a significant step in Sri Lanka’s Digital Ticketing Initiative. The collaboration aims to modernize the private passenger transport sector by integrating secure, contactless payment solutions. • Digital Ecosystem: Conductors are equipped with handheld devices supporting debit/credit cards, contactless "tap" payments, Google Pay, and QR-based mobile wallets. • Operational Impact: The system ensures real-time fare collection, automated settlement via ComBank’s acquiring network, and increased transparency in revenue management for operators. • Commuter Benefits: Eliminates the need for exact cash/change, improves transaction speed, and provides digital records for enhanced trust and security. • National Context: By digitizing high-volume daily transactions, the initiative supports the national digitalization agenda and reduces the risks of manual cash handling in the transport infrastructure. • Scale: Initial deployment has started on selected NCG Express routes, with plans to expand across their entire fleet, including long-distance services to the Northern and Eastern provinces. This scalable model serves as a benchmark for the ICT/BPM and financial services sectors to collaborate on transforming Sri Lanka’s public utility landscape.