📲 ComBank Upgrades Digital Self-Onboarding for Seamless Account Opening
Driven by digital innovation and accessibility, Commercial Bank of Ceylon has enhanced its Self-Onboarding Platform. The upgraded platform allows new customers to open savings accounts instantly without a branch visit or physical paperwork. • Key Upgrades: Features a fully digital, responsive web and mobile solution offering real-time video identity verification and automated compliance screening. • Global & Remote Access: Enables Sri Lankans living abroad to safely onboard and access fund deposits and banking facilities remotely through a secure digital pathway. • Sustainability: Supports the bank's green banking goals by completely eliminating paper-based processes and reducing the carbon footprint of traditional banking. • Future Outlook: According to Bank COO Hasrath Munasinghe, the platform aims to enhance customer convenience and flexibility, with further feature rollouts planned to set new benchmarks in digital banking.