Deloitte Sri Lanka Launches 2025 NBFI Sector Pay Survey 📈

Deloitte Sri Lanka has officially released the first-ever Non-Bank Financial Institutions (NBFI) Sector Compensation and Benefits Survey, providing a data-driven benchmark for the industry’s workforce strategies. • Sector Landscape & Workforce Economics The NBFI sector is transitioning from high interest rate pressures to a phase of normalization. Personnel costs currently account for nearly 50% of total operating expenses, emphasizing the critical need for cost discipline and market-aligned pay scales. • Critical Workforce Challenges The report highlights that the industry is grappling with talent shortages and rising regulatory complexity. There is a growing demand for specialized skills in digital & analytics, requiring a shift toward skills-based hiring and data-driven reward frameworks. • Survey Insights The 2025 report analyzes key metrics including: Budgeted salary increments and attrition trends. Demographic insights (gender distribution and age profiles). Workforce cost pyramids to balance affordability with competitiveness. • Future of Work & Technology Integration of AI—ranging from predictive to generative—is expected to reshape the NBFI value chain. Deloitte emphasizes that organizations must rethink how they reward and augment talent as automation begins to streamline front-office and core lending operations. • Economic Role The NBFI sector remains a vital pillar of the Sri Lankan financial system, particularly in providing essential credit and support to the SME and MSME segments.