First Capital Launches Sri Lanka’s First AI-Assisted Investment Onboarding 📈

First Capital Holdings PLC has introduced the country’s first smart-assisted customer onboarding platform, utilizing an interactive avatar named SAVI (Smart Assistant for Virtual Investments) to digitize the entry point for the financial services and investment sector. • Key Innovation: The platform automates the entire account opening and KYC (Know Your Customer) process, allowing for 24/7 remote onboarding via the company website without manual paperwork or physical intervention. • Technology Integration: • Uses Optical Character Recognition (OCR) for instant, accurate document verification. • Includes seamless integrated video verification during the application stage. • Developed in partnership with global digital engineering firm Nagarro. • Economic Impact: By reducing friction and "drop-offs" in the registration phase, this digital-first approach aims to improve financial inclusivity and accessibility within the capital markets and ICT/BPM ecosystem in Sri Lanka. • Security & Efficiency: The system replaces manual follow-ups with real-time, system-driven prompts while maintaining robust security protocols to ensure data integrity for a new generation of digital investors.