📈 HNB Crowned Sri Lanka’s Best Retail Bank for 16th Year
HNB PLC secured the "Best Retail Bank in Sri Lanka" title at the TAB Global Excellence in Retail Financial Services Awards 2026 in Shanghai, marking its 16th win. • Customer Base & Digital Adoption The bank serves over 2 million retail customers. Notably, nearly 80% are digitally active, highlighting a significant shift toward digital banking and technology-driven financial services in the banking & finance sector. • Market Leadership HNB maintains its position as the market leader in the leasing industry, retaining the largest market share. • Key Innovations The bank continues to drive financial inclusion and ICT/BPM integration through several "firsts": HNB Accept: A Tap-to-Phone solution for contactless merchant payments. World Elite Metal Mastercard: Sri Lanka’s first premium metal card. Expressway Toll System: Appointed as the exclusive partner for the nation's first card-based toll payment system. Trilingual App: Enhanced accessibility with a mobile banking platform available in Sinhala, Tamil, and English. • Economic Impact The award recognizes HNB’s role in supporting Sri Lanka’s economic progress through digital transformation and diversified retail products, including E-Cashback loans and streamlined credit facilities.