M&S Revamps Supply Chain to Boost Online Sales & Supplier Partnerships 📈

• UK retailer Marks & Spencer is overhauling its supply chain from "factory to floor" in a bid to double annual non-food online sales to nearly £3 Billion (approx. US$ 4 Bn) long-term. • The core strategy aims to increase online sales' share of its Fashion, Home & Beauty (FH&B) division from approximately 34% to 50% in the medium term. FH&B sales have already grown 9% over the last three years. • Impact on Sri Lanka: M&S, which sources products from key nations including China, Bangladesh, and Sri Lanka, plans to form more long-term partnerships with suppliers. This is intended to reduce risk, cut complexity, and unlock more margin from its scale. • The transformation includes a three-year £120 million investment in automation for warehouses and logistics, alongside £200m-£250m capital investment in technology infrastructure during 2025/26.