🇱🇰 NCINGA to Build Sri Lanka’s First AI-Powered National Information Platform 📈
Tech provider NCINGA has been contracted by GovTech to design and develop Sri Lanka’s first centralized, AI-enabled national information platform for the Government Information Centre (GIC). The initiative forms part of the Digital Economy Roadmap to modernize public service accessibility. • Key Highlights & Platform Features: - Single Source of Truth: Centralizes public service information to simplify navigation for citizens. - Trilingual Access: Features agentic AI chat/voice bots and an AI-assisted dedicated hotline. - Technical Architecture: Built on cloud-based infrastructure with open APIs, an intelligent AI assistant, and a Content Management System (CMS). - Security Protocols: Integrates proactive AI guardrails to prevent misinformation, vetting outputs against an official context store. • Sector Focus: - Highlights the expansion of Sri Lanka's ICT/BPM and digital infrastructure capabilities, driving public sector digital transformation and citizen engagement.