📈 Newburgh Ella Becomes Sri Lanka’s First Certified Paperless Hotel

Newburgh Ella – The Tea Factory Resort, managed by Browns Hotels and Resorts, has been certified by the National Cleaner Production Centre (NCPC) as Sri Lanka’s first hotel to achieve a fully paperless operation. • Key Highlights: • Heritage Transformation: The 41-room resort, housed in a 1903 historic tea factory, transitioned from paper-based records to fully integrated digital operations across guest services, finance, administration, housekeeping, food safety, and inventory. • Environmental Impact: Based on internal tracking across operational departments, the paperless transition is estimated to avoid approximately 1.3 tonnes of CO₂ equivalent annually. • Sector Significance: Sets a benchmark for Sri Lanka's hospitality and tourism sector, demonstrating how heritage properties can leverage modern digital technology to achieve resource efficiency and sustainability.