People’s Bank Becomes First State Bank in Sri Lanka to Achieve ISO 22301:2019 Certification 🛡️

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• Key Milestone: People’s Bank has become the first state-owned bank in Sri Lanka to receive the internationally recognized ISO 22301:2019 certification for its Business Continuity Management System (BCMS). • Operational Resilience: Awarded by Bureau Veritas after a comprehensive audit, this standard validates the bank's capability to prepare for, respond to, and recover from unexpected disruptions while ensuring uninterrupted banking services and safeguarding customer interests. • Implementation Partners: The robust BCMS framework was spearheaded by the Bank's Banking Support Services Department, implemented with guidance from MillenniumIT ESP Ltd., and supported by consultancy from Ernst & Young, Sri Lanka. • National Context: This certification aligns the state lender with international best practices in governance, risk management, and service excellence, strengthening trust across Sri Lanka's financial services sector.

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