📈 Salesforce Advances Enterprise AI Capabilities via Expanded Headless 360

• Overview: Salesforce has expanded its Headless 360 platform, allowing businesses to turn enterprise applications into reusable, secure capabilities accessible by AI agents to drive productivity and decision-making. • Core Platform Features: • Headless 360 MCP Server: Enables authorized AI agents (via Agentforce or other platforms) to access Salesforce functions securely without rebuilding core infrastructure. • Data 360 MCP Server: Connects agents directly with trusted customer data to create audience segments, generate insights, and enhance customer engagement. • Everyday Integrations: Embeds AI capabilities directly into conversational daily workflows using Slackbot’s MCP Client. • Supported Ecosystems & Tools: • Covers Salesforce solutions including Marketing, Sales, Service, Commerce, MuleSoft, Informatica, and Tableau. • Offers reusable Agent Skills and Plugins for developers to build governed, cross-experience AI tools. • National Context & Value: Supports global digital transformation and local enterprise adoption by modernizing systems to empower both human employees and autonomous AI operations without compromising security controls or governance frameworks.