📈 Sri Lanka's ICT/BPM Sector Faces AI-Driven Shift

Source

• Sector Overview: Sri Lanka’s ICT/BPM industry recorded an official export revenue of US$ 1.65 Bn in 2025, employing over 100,000 professionals and proving resilient through national crises. • Market Transformation: Traditional headcount-based, siloed delivery models (selling engineering hours) are being compressed by AI agents, shifting the global baseline toward outcome-based and omni-stack engineering. • National Opportunity: Rising AI integration enables local engineers in Colombo to transition from single-slice specialists to judgment-led owners, positioning the country to deliver high-value global software solutions efficiently.

Listen to this article

Duration: 0:47