🚀 Standard Chartered & Pointlabs Launch Sri Lanka’s First AI Voice Concierge

Pointlabs Technologies has officially launched 'Anya', the country’s first AI-powered voice concierge platform, developed exclusively for Standard Chartered Priority Banking customers. This marks a significant milestone in the digitalization of the banking & financial services sector. • Key Features: The platform utilizes advanced conversational AI to provide premium clients with real-time assistance for travel, lifestyle recommendations, itinerary management, and seamless bookings. • Strategic Impact: • Digital Transformation: Positions Standard Chartered at the forefront of AI-driven client engagement in Sri Lanka. • Service Excellence: Blends intelligent automation with human-assisted services to enhance the affluent banking experience. • Market Expansion: Supports Pointlabs’ South Asian growth strategy and validates its scalable AI infrastructure for regulated financial institutions. • Technology & Collaboration: The solution was developed by Pointlabs Technologies (operating in UAE and Sri Lanka) and launched on March 18, 2026. It highlights the growing role of ICT/BPM and AI innovation in modernizing Sri Lanka's service economy.